Website Terms and Booking Conditions – Quiz Station
Last updated: 15 October 2026
1. General
1.1. The website www.quizstations.com (the “Website”) is operated by Michael Matoudi, a VAT-registered sole proprietor (osek murshe), registration number 346454929, at 24 HaTa’as Street, Kfar Saba (the “Business” or “Quiz Station”).
1.2. These terms apply to use of the Website and to games booked through it. Before payment, the customer must accept these terms and the Privacy Policy.
1.3. These terms apply to all genders. In the event of a discrepancy between language versions, the Hebrew version prevails, subject to applicable law.
1.4. The Business may update these terms. A booking is governed by the version effective when it was made, subject to law.
2. Service and participation
2.1. The Business operates two interactive quiz studios. Games last approximately 60 minutes and accommodate 4 to 12 participants.
2.2. The recommended minimum age is 13. Minors participate under the responsibility of the parent or adult who made the booking, in accordance with law.
2.3. Bookings must be made by someone aged at least 18, who is responsible for coordinating with their group.
2.4. Games are conducted in Hebrew. French- or English-language games may be booked in advance for groups, subject to availability.
2.5. Studios use flashing lights, spotlights and high sound levels. Anyone sensitive to flashing lights or with a relevant medical condition is asked to consult a doctor before participating and inform staff on arrival where needed for safety or accommodations.
2.6. Staff may refuse participation to anyone under the influence of alcohol or drugs, or endangering people or equipment. Any refund will be considered according to the circumstances and applicable law.
3. Booking, prices and payment
3.1. Online booking involves selecting a date, time and number of participants and paying in full in advance. The total price, including VAT, is displayed before payment.
3.2. Prices depend on the time slot and number of participants. Groups of more than 12, team-building days and events are quoted separately.
3.3. Card payments are processed through HYP. Full card details are entered through the payment interface and are not retained by the Business, subject to the payment provider’s actual technical setup.
3.4. Bookings are confirmed after payment authorization. A booking confirmation and legally compliant accounting document are sent to the email address provided.
3.5. In the event of a clear and material pricing error, the Business will contact the customer and correct or cancel the transaction and refund payment in accordance with law.
3.6. Promotions and discount codes cannot be combined unless otherwise stated.
4. Service time and arrival
4.1. Services are provided at the booked time at 24 HaTa’as Street, Kfar Saba. Normal hours: 3:00 p.m.–11:00 p.m., on operating days published on the Website.
4.2. Participants should arrive 15 minutes before the game starts.
4.3. Late arrival does not extend the game. If the group is more than 15 minutes late, operational or safety reasons may prevent the game from taking place. Refunds depend on the circumstances and law.
4.4. If the Business cancels a game due to malfunction, force majeure or any other reason, the customer may choose a replacement date or a full refund, without prejudice to statutory rights.
5. Cancellation and rescheduling
5.1. Cancellation is governed by Israel’s Consumer Protection Law, 1981, including rules on distance sales and leisure services. Nothing here limits mandatory consumer rights.
5.2. Where the statutory distance-sale cancellation regime for leisure services applies, cancellation is possible within 14 days of the transaction or receipt of the legally required disclosure document, whichever is later, provided at least seven days that are not rest days remain before the service, all in accordance with law.
5.3. For a lawful cancellation not resulting from a defect, non-conformity or breach by the Business, cancellation fees of up to 5% of the transaction price or NIS 100, whichever is lower, may be charged.
5.4. For a defect, non-conformity, failure to provide the service on time or other breach, statutory consumer rights apply, including a refund without cancellation fees where required by law.
5.5. Cancellation outside the statutory cancellation right or failure to attend does not entitle the customer to a refund unless required by law or agreed by the Business.
5.6. One free rescheduling request may be made up to 48 hours before the game, subject to availability. Statutory cancellation rights remain unaffected.
5.7. Attendance by fewer participants than booked does not entitle the customer to a refund of the difference unless otherwise agreed or required by law.
5.8. Cancellation notices may be given by phone at 053-2770337, verbally at the premises, by email at contact@quizstations.com, via WhatsApp at the same number, by registered mail to 24 HaTa’as Street, Kfar Saba, or through the dedicated Website cancellation link, as required by law. Include the name, booking number and identification details required by law.
5.9. Refunds due by law will be issued within the legally prescribed period and by the prescribed method, including within 14 days of receiving cancellation notice where that period applies.
5.10. Special consumer rights, including those relating to senior citizens, new immigrants and persons with disabilities, apply where relevant to the particular transaction and where statutory conditions are met.
6. Liability
6.1. Participants must take care of equipment and follow safety instructions. Intentional damage or damage caused by gross negligence may result in liability for the booking customer, subject to law and proof of loss.
6.2. Participants are responsible for personal belongings; this does not exempt the Business from liability imposed by law.
6.3. Breach of safety instructions may affect liability for damage, subject to the law and circumstances.
6.4. Staff will attempt to resolve technical malfunctions. If the game cannot be completed, an alternative date or an appropriate refund reflecting the service not provided will be offered, without prejudice to statutory rights.
7. Photography
7.1. Participants may choose to have a group photograph at the end of the game; participation is optional.
7.2. Photos are taken with the subjects’ consent. Anyone may decline to appear.
7.3. Publishing a photo on the Website, social media or in advertising requires separate, express consent from every identifiable participant.
7.4. Publishing an identifiable photo of a minor requires consent from a parent or legal guardian in accordance with law.
7.5. Removal requests may be sent to contact@quizstations.com. The Business will handle them under applicable law and as promptly as possible for channels it controls.
8. Intellectual property
Website and game content, including questions, design, trademarks and music, belongs to the Business or respective rights holders. Copying, recording or distributing it without lawful authorization is prohibited.
9. Governing law and jurisdiction
These terms are governed by Israeli law. Disputes will be heard by courts having jurisdiction under applicable law, including territorial jurisdiction and consumer-protection rules.
10. Contact
Address: 24 HaTa’as Street, Kfar Saba
Phone and WhatsApp: 053-2770337
Email: contact@quizstations.com